Personal Assistant - Newcastle Office

Personal Assistant - Newcastle Office

The team

Our Executive Services team consists of three 'hubs': a Document Production Specialist hub providing a transcription service, an Executive Support Assistant hub providing support with administrative tasks and a Personal Assistant hub, which you will join, providing organisational and client care support.  All three hubs work collaboratively to provide a seamless and efficient service to our fee earners across the business.

The role

As a Personal Assistant you will deliver high quality support to a number of fee earners to include:

  • Providing support withthe preparation of reports, financial data and presentation materials;
  • Acting as the first point of contact for internal and external clients as well as focussing on adding value to client / fee earner relationships; 
  • Drafting correspondence on behalf of fee earners;
  • Dealing with telephone calls and providing assistance when appropriate;
  • Dealing with incoming communications on behalf of fee earners, initiating replies, forwarding on matters requiring action and following up to ensure actions are completed;
  • Taking an active role in the billing process, maintaining budgetary information and financial spreadsheets;
  • Organising and maintaining diaries to include setting up a range of meetings;
  • Organising meetings which may include arranging travel, accommodation, lunches and refreshments;
  • Providing support for meetings such as circulating agendas and papers in advance;
  • Keeping accurate and up to date business contact lists;
  • Knowledge of private client work is desirable.

What are we looking for?

To be successful in this role you'll need as a minimum:

  • Experience of working in a Personal Assistant capacity within the legal profession.
  • Proficiency in MS Office suite and experience of working with other in-house office systems
  • Excellent communication skills and being able to utilise them via different methods such as emails, phone calls and letters
  • Experience managing and prioritising your workload in line with department service level agreements

For further information and to apply please follow this link CareerZone - Personal Assistant (1012) (wbd-uk.com)